Shared Services Organization

The Shared Services Organization provides administrative support functions for both UC Davis and UC Davis Health in Human Resources, Payroll, and Leaves.

Aggie Service
Aggie Access
About Us
Resources
FAQs
Jim Hankins, Executive Director

 

Jim Hankins Headshot. He is wearing a blue suit and smiling at the camera.

There was a project started up called the Student Hire Experience to encompass more than just processing.  We set out asking, "how we can make this more broad, to include tangible job skills they can take away from the experience above and beyond just making money?"

Read more

Customer Kudos

“[Q]uickly solved issue - thank you [Ben Mundy]!”

“Greetings! I needed to recall a time sheet for one of our peer employees, but it had already been submitted and was working its way through the system. Lauren [Losada] immediately sent it back to me and I was able to have our peer revise it and resubmit it. Thank you!”

“Thank you [Vicki Klein]!”

“Jessica [Fung] deserves an Exploding High Five! Referencing Big Hero 6. Fist bump and then hand explodes backwards saying Ba la la la la. :D”

“Thank you [Vicki Klein]!”

“It's always a pleasure working with Jamie Nutile. She is responsive and I appreciate that she follows up before closing the ticket to make sure everything is resolved.” “Jamelle (Jamie) Nutile is always very helpful!”

“The analyst who helped me, [Ella Rohde], was willing and able to go the extra mile to help address my concerns. I really appreciate their assistance!”

“Shryl [Avril] has communicated and has been helpful in getting the information”

“Great job coordinating our transfer! Able to hire our ee at UCB quickly! [Lori Zimmerman]”

“Shryl [Avril] has been very helpful and getting the information requested in a timely manner.”

“Beth [Hoffman] is awesome!!!”

“There are few prompts or instructions for completing the request in a manner that can be acted on without staff intervention. The staff member who assisted me, Shryl Avril, provided very timely and helpful information and guidance lacking on the website.”

“[Q]uick setup - thank you [Chelsea Acevedo]”

“Kristina Campas has been very helpful with our cases. Great communication and timeliness response to questions we have.”

“Carrie [Maillard] always provides a high level of customer service. Her communication skills are impeccable and is a wonderful asset to the HR department.”

“Gotta Love Lori Zimmerman! She's a star.”

“[T]hanks [Beth Hoffman]!”

“Since this was becoming an urgent issue, I very much appreciate the prompt replies and action, and the handoffs between various staff. Thank you [Lori Zimmerman]!”

“Jamelle S Nutile is professional and efficient.”

“I was able to get my credentials in one hour! [Jessica Fung]”

“Customer friendly! [Jennifer Drake] was [p]atient and guiding especially since I have little to no experience with the onboarding process.”

“Kristina [Campas] is AMAZING! Thank you for moving my recruitments through so quickly!”

“[T]hanks, [Samantha Stowers]!”

“This was a very speedy resolution to our problem. Thanks very much [Lauren Losada]!”

“Jamie [Nutile] is great! Our department really appreciates her support for all of our needs.”

“Kristina [Campas] is very fast and accurate. She is a life-saver!”

“Gladys [Roby] was amazing! My issue was resolved quickly.”

“Thanks [Jessica Fung]!”

“Thank you, [Cheyenne Johnson]!”

“Awesome assistance from Evelyn Almeida.”