Terri Sugai came to UC Davis mid-career looking for a change after working long hours for a small family-run company. She started off her journey at Davis in Central Payroll but hoped to enter a more HR-focused position. In 2008 Terri made the switch to work at Facilities before helping to create the Shared Service Organization as we know it today.
Interview by Ben Mundy
You played a significant role in creating the SSO. Tell us about how it came to be, how that led to today, and what your role was.