PrePurchasing allows users to submit any type of order request (e.g., Aggie Enterprise, MyTravel). This application also aids in the departmental approval process associated with approving order requests, and offers seamless integration with Aggie Enterprise.

• Not sure what access you have in PrePurchasing? Do you have access to PrePurchasing? 
• • Use the following page to determine which groups you have permissions to, and who you should contact to have them changed: https://prepurchasing.ucdavis.edu/user/contact  
  
  - If there is nobody listed on this page, contact a colleague that already has access to OPP and see whom it lists in your department as a contact. 
  - Departmental administrators are the only ones with rights to modify permissions for specific departments. The help desk and PrePurchasing programmers cannot make these changes.
• What is the status of my ticket? 
• • To find out the status of a ticket. Open your requested ticket and see what the “Current Review Level” is. 
  
  - Approver: Waiting on Departmental Approval. 
  - Account Manager: Waiting on Account Manager Approval. 
  - Purchaser: Purchaser is gathering information needed to place order.
  - Complete: Means that ticket has been “completed” in OPP; if the ticket routed to Kuali there is more work to be completed. Please contact the associated purchaser to follow-up.
  - Cancelled: Somebody has canceled the request. See Notes for reasoning 
  - Denied: Somebody has denied the request. See Notes for reasoning
  
  • To see whom the ticket currently resides with, scroll down to order history on the ticket and look for the name on the far right. 
  
   - To see who can access the ticket for approvals or purchasing, click the little person icon to see the workgroup members.
   - Contact Information can always be found by clicking the “i”  next to the name.
• I created an order. now I need to edit it.

• • The short answer is you cannot, unless you are the Approver/Account Manager/Purchaser and it is at that level. 
  • What you can do is cancel the order (if it is not complete), and duplicate it. Then resubmit the duplicated order. 
  • You may also add a note indicating what edit you would like, but there are no guarantees an approver will make the change for you.

  • Note: An order in completed status cannot be edited in Pre-Purchasing. However, you can still add notes, add attachments, and receive line items.

• How do I subscribe to E-mail updates? 
• • The PrePurchasing system sends out email notifications to inform you when an event has occurred for one of your purchases. There are a wide variety of situations that can generate emails, and you can change your settings in Profile --> Email Preferences. 
  • Check if notifications for particular events are turned off. 
  • Check your correct email is being used. This can be found under your profile in the upper right. 
      • Check if the notification type is set to daily or weekly. 
      • If you use many email filters to sort your email, do a complete search of all your mail folders for OPP emails. You may have created a filter that sorted pre-purchasing emails to another folder. 
      • Check your junk mail or spam folder. If your notifications are being caught there, you will need to add opp-noreply@ucdavis.edu to the Safe Senders list in Outlook.
• Tagging Rushes/DVs (and when rush is appropriate)
• • We request that you use the “Tag” Field (only available after creating an order request) as this is a field that we can see in our Queues and helps to prioritize our work quickly. This is helpful to indicate either: 
  
  - Rush orders: “Rush.” If this is added to any other field we will see it but only after we have opened your request which may cause delays. 
  - DV (Disbursement Voucher): If you know the document being requested is a DV then adding this routes to the correct team for quicker processing. No worries if you are unsure as we always review the documents and route accordingly.
• What automatically transfers from OPP to Aggie Enterprise? Also, Aggie Enterprise Field Character Limits?

• OPP Field	Aggie Enterprise	Aggie Enterprise Character Limit
  OPP Request number	Description	40
  Date Needed	Date Required	22
  Tag	Does Not Transfer	N/A
  Justification	Explanation	400
  Business Purpose	Does Not Transfer	N/A
  Item Description	Item Description	4000
  Item URL	Does Not Transfer	N/A
  Item Notes	Does Not Transfer	N/A
  Order Notes	Does Not Transfer	N/A
  Estimated Freight	Shipping (Nontaxable)	4000
  Estimated Tax	Shipping & Handling	4000
  	Does Not Transfer (Auto Calculates)	N/A
  	Organization Document Number	10
  	Delivery Instructions	125
  	Notes to Vendor	255
  	Note Topic	40
  	Note Text	800

   

• Adding/ Removing Users to a workgroup? 
• •The Departmental OPP Administrator will need to add you. 
  •The Administrator will have a drop-down labeled “Admin” In the grey tab field, select “Workgroup.” 
  •On this page, the Administrator will need to select the correct workgroup to edit. 
  •At the bottom of the page select the role they the wish to add to (see below). 
  •What are all the roles? 
  
  -Requester: User with a need to order something.
  -Approver: Reviews orders for validity. (Ex. Supervisors, PIs, etc.) 
  -Conditional Approver: Reviews orders under special conditions. Approval is in conjunction with standard approver, not instead of. Specified by organization or workgroup. 
  -Account Manager: Responsible for specifying or validating account(s). Does not necessarily have to be the same as account manager in Aggie Enterprise. 
  -Purchaser: Responsible for executing an order. (Ex. Aggie Enterprise, AggieBuy, P-Card, etc.) 
  -Reviewer: Grants read only access to all orders available to the workgroup.