California law regarding access to care for those in HMOs:

Legislation effective January 17, 2011 requires health plans licensed by the state to provide medical care within specific time frames.

UC plans subject to these requirements include:

• Health Net Blue & Gold HMO
• Kaiser Permanente HMO
• Western health Advantage HMO

Your rights to timely appointment and telephone service are described on the Department of Managed Health Care website.