The Shared Services Organization management team provides strategic and operational direction to the SSO, and promotes a culture where excellent service and client satisfaction are top priorities.
Associate Director, HR Support Services
Robert joined the SSO in 2017, having previously held leadership positions at UC Hastings, UC Office of the President and Lawrence Berkeley National Laboratory. As Assistant Director of HR Support Services, Robert enjoys partnering with key stakeholders to expand and improve HR services across the organization with a focus on employee engagement and accountability. He currently contributes to a number of campus-wide workgroups focused on streamlining processes and change management. In his spare time he enjoys camping, cooking and spending endless hours with his wife, children and a menagerie of furry family members.
Andrea L Aguilar
Associate Director, HR and Payroll Services
Andrea joined the Shared Services Organization in November 2023, bringing with her 15 years of HR and Payroll experience. Most recently, Andrea spent five years leading the Distributed Shared Service Center (DISSC) in the College of Agricultural & Environmental Sciences at UC Davis. Andrea is committed to providing excellent service to our clients and leading an engaged and supported team. Andrea has an Associates Degree in Social and Behavioral Science and is a SHRM certified HR Professional. She enjoys playing volleyball, boating, going to concerts with her husband and cheering on her kids at their many activities.
Service Delivery Manager
Nicole joined the Shared Services Organization in August 2017 with 16 years experience in the Hospitality Industry; Inclusive of Sales, Operations, and Customer Service. She helps maintain and improve upon our current Client Engagement Strategy, Manages the SSO Project Portfolio, and is committed to leading our Service Desk support team. Nicole has a Bachelor’s Degree in Communications and a Minor in Social Work from San Jose State University. Nicole and her family moved from the Bay Area in 2016 and she has appreciated the Davis community and unique outdoor lifestyle.
Ami Tripp brings twenty years of experience at UC Davis to the HR Coordinator team. Ami most recently served as Assistant Director for Student Employment, where she was responsible for policy and procedures for student employment on campus. She holds a Doctorate in Higher Education Administration and was led to UC Davis by her love for higher education - where her work experience lies - since graduating from the University of Minnesota. In her free time, Ami enjoys traveling and reading.
Prior to coming to the UC in July 2014, Marcie spent seventeen years in the private sector in the accounting, payroll, and human resources field. She has been in Central Payroll for the duration of her time with UC Davis, serving as a payroll processor. In 2022 Marcie completed her BA in Accounting to help catapult her to the next level of her career. She possesses the following traits: dependable, great customer service and willingness to roll up her sleeves to do whatever it takes to get the job done. Her ability to connect with people coupled with her 25 years overall experience makes her a great addition to the SSO team. Marcie is happy to be a part of the Shared Services Organization and looks forward to continued excellence with her team."
HR Records & Data Integrity Supervisor
Evelyn brings 25 Years of Human Resources and Payroll Experience to her supervisory role for Health Records. Of those 25, she has 18 years of supervisory experience. Evelyn oversees a staff who analyze, process, and maintain comprehensive employment records for UCDHS staff employees. She has been described as "a results-focused individual." Outside of work, Evelyn is a wife and mom, and is committed to her school district advocating for diversity and anti-bullying. She is fluent in Tagalog and speaks a little Nihongo. Evelyn also enjoys the outdoors, hanging out with family and friends, and visiting and having picnics in wineries.
Prior to UC Davis, Monica worked at Kaiser Permanente for over 15+ years, starting her career in Payroll, then moving through Staffing, Human Resources, and finally Management positions. She earned her bachelor’s degree in Health Administration right before the pandemic and is excited to pursue her passion in Human Resources with UC Davis. Outside of work, Monica enjoys spending time with her husband, two boys, friends, and family. Her hobbies include her children’s sports activities, volunteering in the community, wine tasting, and listening to live music.