Organizational Excellence

Coaching Corner- Leading Without Authority

How can I get more cooperation from others I depend on in my job when I have no leadership authority over them?

Are you feeling fatigued, frustrated or even ready to quit because you are in a job with lots of responsibility but no leadership authority? Feeling stuck with having no authority over others?  Being a leadership coach, some of my clients and others raise this dilemma with me seeking ideas on how to get around it.

Avoiding Strategic Implementation Failure

Making Your Strategic Plan Stick

In my previous blog I asserted that creating a strategic plan which focuses on vision, strategy, and tactics and also recognizes that evolution is inevitable, is well worth the investment. The benefits of unifying your organization, motivating your stakeholders, and broadening your impact are clearly compelling.

The Key to Healthy Teams

As I talked with leaders about their results from the pulse survey conducted at UC Davis Health last fall, I noticed a pattern. When I spoke with leaders from the Patient Care Services (PCS) units, I consistently heard some form of “We’re encouraged to take care of ourselves first, our team second, so the patient gets the best care.” I was intrigued and had to know more! I had an inspiring hour-long conversation with Toby Marsh, R.N., M.S.A., M.S.N., F.A.C.H.E., N.E.A.-BC, Chief  Patient Care Services Officer.

The Case of Jasmine and the “Yeah But” Solution

Procastination in the Face of Tough Decisions

Jasmine (not her real name)  had been the director of a unit on the campus of a nonprofit university for less than two years.  Over the last year, two department  managers retired when Covid-19 expanded, and had not been replaced. Work had been redistributed “temporarily”  six months ago while she delayed in recruiting for replacements because, “it is so hard to hire virtually when we usually operate face-to-face.”

Examine your Story for Productive Dialogue

Motive Matters

In a previous blog post we shared how motive really matters in tough conversations and the 2 important steps to uncovering motive. To recap, first look at the situation to understand what the root of the problem might be. Next, ask yourself some questions to discover your motive. That will get you ready for the conversation and help you to return to your motive if you get sidetracked. If you missed it, you can go to that post here.