three colleagues talking around a conference table

Staff Experience Survey Progress

Over 4,500 Davis campus staff participated in the inaugural Staff Experience Survey.

Survey results rolled out to supervisors and managers in January 2021 and shortly after, a Staff Experience Task Force was charged with reviewing results and making recommendations.

Big Campuswide Actions and Improvements

Since the first Staff Experience Survey we’ve been taking steady and deliberate actions to make UC Davis an even better place to work.
 

  • The Chancellor and Provost established the Davis Campus Staff Experience Advisory Group, responsible for ensuring that campus-wide staff issues are elevated and addressed. This group will make recommendations directly to the Chancellor regarding solutions and programs that can improve staff experience and engagement.

 

  • Human Resources is working with partners across the Davis Campus to realize recommendations following the 2020 survey:
    • HR is helping build a flexible workplace. The pandemic forced employers everywhere to make big changes. UC Davis and UC Davis Health turned it into an opportunity to reimagine work arrangements in a way that benefits both the employee and the department.
    • HR Compensation prepared a new Interactive User Guide for Salary Offers, Stipends and Equity Adjustments to improve education about compensation and classification programs, and to increase understanding and transparency.
    • HR published the Attracting, Selecting and Hiring Diverse Talent at UC Davis Playbook. In March 2022, the Attracting, Selecting and Hiring Diverse Talent Certificate Series will be available in the LMS.
    • HR and FOA's Business Intelligence have developed a Workforce Diversity Dashboard that will provide employee demographic information at the school, college, and division level. The dashboard will provide valuable insights for schools, colleges and divisions to assess current state and measure the progress of diversity, equity and inclusion strategies. Data will be aggregated to protect confidentiality. Access to this new dashboard will be provided in the near future following the completion of a final security review.
    • To build the foundation for the culture we want, UC Davis is integrating the new UC Core Competency Model - a shared set of behaviors and language that reflect UC's vision and values - throughout the employment lifecycle. Eventually, the core competencies will be incorporated into various aspects of the staff experience from recruiting, onboarding, learning and development and much more. They will feature prominently in the area of performance management, including annual performance appraisals, starting this spring with the 2021-22 appraisals for non-represented staff. Moving forward, HR’s Organizational Excellence is convening a working group to consider and recommend enhancements to the annual performance appraisal process.
  • Staff Assembly established the Faculty/Staff Partnership Award in 2022
    • The Faculty/Staff Partnership Award seeks to highlight teams who actively develop and encourage faculty/staff partnerships and as a result are able to make notable contributions to UC Davis

Departmental Improvements

Because so much of the engagement-boosting activity occurs at the School, College and Division level, we’re excited to see colleagues using staff feedback to improve the workplace.

  • Cross-Training Creates Promotional Opportunity in Student Housing
  • Our staff provided valuable feedback to the survey question “My role is an excellent fit with my strengths."

    The feedback stressed their interest in cross-training, which is so helpful in career advancement. We used the recommend action items, which suggested holding retention interviews. During one interview in particular, we identified an individual with skills that we soon needed in a vacant position – so we started cross-training. This is a win for our department and the employee, who is building their UC Davis experience. We look forward to future cross-training endeavors…

    Ramona P. Hernandez
    Director Business and Financial Services
    UC Davis Student Housing and Dining Services

  • 360° Feedback and Individual Leader Coaching Within Student Affairs
  • One of Student Affairs’ divisional outcomes is to offer 360 feedback assessments and individual coaching for leaders. We’re rolling this out to be accessible to our managers who feel this additional feedback may be helpful to them and their teams. Additionally, a new program focused on strengths-based leadership is coming this Fall and will help support our overall efforts to boost staff engagement.

    Amy Shuman
    Workforce Development Director
    Student Affairs
  • Library’s Employee Engagement Committee Builds Community

  • We established an Employee Engagement Committee cast to focus on health and wellness concerns, community building, and employee appreciation.

    Employees expressed a clear desire to have more social activities and engagement, which this committee will plan – five total over the next year. We look forward to helping employees network and build relationships across departments, while having a little fun and appreciating employees.

    Bill Garrity
    Deputy University Librarian
    Library

  • Vet Med Improving Equal Opportunity

  • At Vet Med, we used survey feedback to set multiple goals over 2022.

    Two specific goals relate to:


    1. Improving Leadership for My Team
    The SVM will arrange Town hall meetings with campus leadership in order to engage leaders of matters important to the SVM, gain their feedback while increasing confidence in the leadership teams.

    2. Improve Equal Opportunity for My Team
    DEI Committees within the SVM Development group are being established and looking at our organization and how we can diversify.

    Mary McNally
    Executive Assistant Dean for Administration
    School of Veterinary Medicine

  • FOA Seeks to Improve Campuswide Communications

  • Finance, Operations and Administration created the Digest in direct response to feedback to the “Campus Does a Good Job Communicating” question.

    The goals of the Digest are to:
    >> Better inform employees of logistical, administrative and operational information, particularly with regard to upcoming timelines and actions needed.
    >> Combine important updates into single to-do list email to reduce clutter and increase employee confidence that they are being kept well informed.
    >> Improve employee knowledge/awareness of campus systems.

    View the Digest released Sept. 9

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Contact:

For questions or more information: staffexperiencesurvey@ucdavis.edu