Next Steps: The New Normal

Flexible Work As A Strategy for your Team

Leverage and learn from the COVID-19 experience to inform post-crisis change.  Consider this a trial-run to identify tasks and roles where continuing flex work is a wise strategy rather than a reaction to extenuating circumstances.  Flexible work, while adapted for crisis recently, is actually a culture-based ecosystem that is a powerful operational strategy of the 21st century.

Flexible Work Arrangements are NOT:

  • Policy
  • Perk
  • Program...it is a way of operations
  • For "moms & millennials" only

Flexible Work Arrangements are a Business Strategy Contributing to:

  • Operational Resilience:  Comfort with flex work can lead to the ability to better shift and navigate difficult situations such as weather events, fire, cyberattacks and public health emergencies.
  • Improved Adoption of Technology:  Embracing the technology allows us to adapt to the changing needs of the customer.  Many units have discovered an advantage in using the technology they may have been hesitant to use before the decision was forced due to COVID-19.
  • Attraction and Retention of a Diverse, Inclusive, Knowledgeable Workforce From an Expanded Talent Pool:  The global pandemic has released the flexible work genie from the bottle.  Most knowledge workers expect a certain degree of flexible work.  Studies support the notion of greater attraction and retention of employees who are granted flex work.
  • Encouragement of Innovation, Collaboration and Communication:  Flexible work keeps organizations from stagnation.
  • Increased Productivity, Engagement and Well-being:  Flexible work provides the opportunity for greater intrinsic motivation in work and the ability to better manage the competing demands of work and home, leading to less conflict, stress and anxiety.