Learning & Development HomeCustomer Service
Effective Training
- Conducting Culturally Inclusive Trainings
- Fundamentals for Trainers
- Icebreakers, Energizers and Activities to Make Learning Stick
- Trainer as Facilitator, The
Implicit Bias
- Common Forms of Bias (eCourse)
- The Impact of Implicit Bias (eCourse)
- Impact of Unconscious Bias in the Workplace: Reflecting on What You Bring to the Table as Supervisors
- Managing Implicit Bias in the Hiring Process (eCourse)
- Managing the Influence of Implicit Bias: Awareness (eCourse)
- Managing the Influence of Implicit Bias: Mindfulness and Conscious De-biasing (eCourse)
- What is Implicit Bias? (eCourse)
Interpersonal Communication
- Conflict Resolution Tools
- Crucial Conversations
- Effective Communication: Skills & Techniques
- Is it Bullying? Awareness and Strategies
- Managing Up: Influencing the Expectations of Upper Management
- Managing Workplace Conflict for Supervisors
- Talk to Me- I am all Ears: Listening to be Heard
- Free Speech and Higher Education
- Understanding Advocacy at UC Davis
Written Communication
- Editing for Maximum Effectiveness
- Writing for and Presenting to Executives
- Writing Technical Documents
Presentation Skills
Community Leadership
- Leading and Managing in a Multicultural Community
- Living the Principles of Community (eCourse)
- Living the Principles of Community at UC Davis Health (eCourse)
Understanding Diversity
- LGBTQ+ 101
- LGBTQIA Inclusion in the Workplace
- Understanding Diversity and Social Justice
- Understanding Generational Differences
- Understanding Religious Differences in the Workplace
- Unpacking Oppression