UCPath Using Passcodes to Help Prevent Paycheck Scams
Cybercriminals are actively trying to steal UC employee paychecks, using increasingly clever tricks to obtain UCPath login information and redirect paychecks to criminal bank accounts. UC Davis employees have been among the most recent victims.
To better protect your sensitive information, UCPath has replaced security questions with one-time passcode verification on three critical pages where you manage your pay and personal information:
- Direct Deposit
- Personal Contact Details
- Security Question Setup
Security questions are still used to access other UCPath functions, including Open Enrollment.
Don’t Miss the Passcode
The one-time passcode is sent to the personal email address or personal cell phone number on file in UCPath.
If… | What to do |
|---|---|
Your personal email and cell phone are current in UCPath. | No action needed. Not sure? Open your Personal Contact Details page. If you receive a passcode, you’re set. |
Your personal email or cell phone is missing or out of date in UCPath. | Call the UCPath Center at (855) 982-7284 to update it. You can’t make this change yourself if you can’t receive a passcode. |
You don’t remember your security questions in UCPath. | Reset them on the Security Question Setup page using the passcode sent to your personal email or cell phone. If you can’t receive a passcode, call the UCPath Center at (855) 982-7284. |
Protect Yourself From Scams
- The official UCPath URL is ucpath.universityofcalifornia.edu. Type it in or bookmark it, and be very careful clicking links in messages or search results.
- UCPath will never ask for your personal or banking information by email, text or phone.
- UCPath will never call you or send you an email or text message asking you to change your password.
- Never share a passcode with anyone, and if you receive one you didn’t request, don’t enter or share it.
- Don’t approve Duo requests you didn’t start.
- If you receive a UCPath notice about a change you didn’t make, contact UCPath immediately. Learn more about keeping your UCPath account secure.
- Report suspicious messages to [email protected].
Questions?
Contact the UCPath Center at (855) 982-7284, Monday - Friday, 8 a.m. - 5 p.m., or submit an inquiry through the UCPath portal.
We greatly appreciate you staying informed and helping protect your personal information.
Tammy Kenber
Chief Human Resources Officer
Matt Okamoto
University Controller