Employee Spotlight - Vicki Klein

🌟 EMPLOYEE SPOTLIGHT: VICKI KLEIN

SSO Payroll Team

By Marcie Cushing, Supervisor

Vicki Klein has been a standout member of the Payroll Coordinator team since 2015, earning a reputation for excellence at every level of our organization. She's a trusted resource for peers, the departments she supports, and leadership alike.

A Decade of Expertise

Vicki recently celebrated her 10-year anniversary with UC—a milestone reflecting both her dedication and lasting impact. Her institutional knowledge allows her to anticipate issues before they arise, navigate complex situations with confidence, and serve as a steady anchor for the team.

Master of the Complex

One of Vicki's most impressive contributions is her role as subject matter expert for the highly complex manual payroll processes for the Fire Department and Police Department. She has managed this intricate function manually since the inception of UCPath, maintaining a remarkable 99% accuracy rate. This level of precision reflects her meticulous attention to detail, deep technical knowledge, and unwavering commitment to excellence.

Lifetime Achievement Award

In March 2025, during SSO's first-ever awards ceremony, Vicki was awarded the Lifetime Achievement Award by senior leadership—a recognition that speaks volumes about her consistent high performance and the respect she has earned across the organization.

Vicki exemplifies what it means to be a Rock Star team member: dedicated, dependable, knowledgeable, and always willing to support others. We are incredibly fortunate to have her as part of the SSO family.

"Vicki maintains a 99% accuracy rate on some of our most complex manual payroll processes—a testament to her precision and expertise."

— Marcie Cushing, Payroll Supervisor