Suggested Reading for Management Services Officers

View the comprehensive list of books to help broaden your knowledge in each of the six competencies.

Below are examples of books which are available through the SD&PS resource library. You can also use the competencies to search by subject on your library's website or any major bookseller's website.

Business and Financial Analysis

  • The Accounting Cycle, Jacquet, Jay L. & Miller, William C., Jr
  • The Basics of Budgeting, Terry Dickey
  • Understanding Financial Statements, James O. Gill


  • Are You Listening? Ralph G. Nichols and Leonard A. Stevens
  • The Elements of Nonsexist Usage, Val Dumond
  • Fifty (50) One-Minute Tips to Better Communication, Phillip E. Bozek

Analysis and Planning

  • Benchmarking for Best Practices in the Public Sector, P. Keehley, S. Medlin, S. MacBride, L. Longmire
  • Reengineering the Corporation, Michael Hammer and James Champy

Community Building

  • Cultural Literacy; What Every American Needs to Know, E.D. Hirsch Jr.
  • Generations at Work, by Ron Zemke, Claire Raines, Bob Filipczak


  • Co-Leaders The Power of Great Partnerships, Heenan, D.A./ W. Bennis
  • The Consultative Approach, Virginia LaGrossa, Suzanne Saxe
  • Credibility, James M. Kouzes, Barry Z. Posner
  • Getting Past No, William Ury
  • The Leader of the Future, Peter F. Drucker
  • Visionary Leadership, Burt Nanus
  • Managing in a Time of Great Change, Peter F.Drucker
  • Strengthening Departmental Leadership, Ann Lucas

Human Resource Development

  • Creating a Flexible Workplace, Barney Olmsted, Suzanne Smith
  • Gifts, Differing (MBTI) Briggs, Isabel Myers (w/Peter B. Myers)
  • Working with Emotional Intelligence, Daniel Goleman