This model for differentiating academic MSO level positions for selection is all inclusive, meaning that each level builds upon the previous level and reflects increased complexity and a broader organizational view. The threshold level represents minimum competency levels required for MSO I positions.
- Gathers information and input from a variety of sources before making an educated decision and/or recommendation.
- Uses various analytical techniques for problem solving and decision making.
- Takes ownership for actions by accepting resulting consequences.
- Applies previous learning to new situations.
- Considers many possibilities and perspectives when analyzing situations and information.
Contains the threshold level plus:
- Thinks several steps ahead of current situation, considering causes of events, and immediate and long-term results of actions.
- Presents decision makers with sound, data driven, well-thought through options, and recommendations.
- Identifies and involves appropriate people in problem solving and decision making.
- Makes timely, appropriate decisions even though they may be difficult, controversial, or misunderstood.
- Takes creative, generative approach to problem solving, develops alternative methods.
- Asks questions to encourage open discussion and problem solving.
- Understands and communicates complex information (e.g., issue, problem) by breaking it down into workable pieces.
Contains the operational and threshold levels plus:
- Sees and understands the comprehensive view of an issue, including patterns, cause and effect, organizational perspective, events and people.
- Uses strategic view to make and influence decisions.
- Sees implications of current situations to future situations.
- Frames issues/problems in a clear manner that invites discussion, analysis, and resolution.
- Investigates underlying, systemic causes of problems in order to render appropriate recommendations, solutions.
- Models clear and disciplined analysis in ambiguous and/or emotionally charged situations.