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Suggested Reading for Student Affairs Officers

Books to help you broaden your knowledge in each of the competencies.

Below are examples of books which are available through the SDPS resource library. You can also use the competencies to search by subject on your library's website or any major bookseller's website.

Student Advising

  • Academic Advising: A Comprehensive Handbook, Virginia N. Gordon, Wesley R. Habley, and Thomas J. Grites

  • Admission Matters: What Students and Parents Need to Know About Getting Into College, Sally P. Springer and Marion R. Franck

  • Assessment Practice in Student Affairs: An Applications Manual, John H. Schuh and M. Lee Upcraft

  • Beginning Your Journey: A Guide For New Professional In Student Affairs, Expanded And Revised, National Association of Student Personnel Administrators (U.S.), Marilyn J. Amey, and Lori M. Reesor

  • Critical Issues for Student Affairs: Challenges and Opportunities, Arthur Sandeen and Margaret J. Barr

  • Making the Most of College: Students Speak Their Minds, Richard J. Light

  • Rethinking Student Affairs Practice, Patrick G. Love and Sandra M. Estanek

  • The Handbook of Student Affairs Administration: A Publication of the National Association of Student Personnel Administrators, Margaret J. Barr and Mary K. Desler

  • Emotional Intelligence: 10th Anniversary Edition; Why It Can Matter More Than IQ, Daniel Goleman

  • Partnering: A New Kind of Relationship, Hal Stone and Sidra Stone

  • Managers as Mentors 2 Ed: Building Partnerships for Learning, Chip R Bell

Interpersonal Communication

  • Difficult Conversations: How to Discuss what Matters Most, Douglas Stone, Bruce Patton, Sheila Heen, and Roger Fisher

  • Facilitator's Guide to Participatory Decision-Making, Second Edition, Sam Kaner

  • Communicating in Groups and Teams: Sharing Leadership (with InfoTrac®), Gay Lumsden and Donald Lumsden

  • The Power of a Positive No: Save The Deal Save The Relationship and Still Say No, William Ury

  • Working with Emotional Intelligence, Daniel Goleman

  • The Heart of Coaching: Using Transformational Coaching to Create a High-Performance Coaching Culture (3rd Edition), Thomas G. Crane and Lerissa Nancy Patrick

Service Orientation

  • 50 Powerful Ideas You Can Use to Keep Your Customers, Paul R. Timm

  • Embrace the oxymoron: Customer Service in Higher Education, Neal A Raisman

  • Student Services: A Handbook for the Profession, Susan R. Komives, Dudley B., Jr. Woodard, and & Associates

  • The Ethics of Leadership, Ciulla, J.

  • The Fred Factor: How Passion in your Work and Life can turn the Ordinary into the Extraordinary, Mark Sanborn