This course uses both lecture and case study participation to detail how supervisors can build credibility and a respectful workplace.
This half-day course is for those supervising staff. The afternoon will provide detailed training on creating a respectful work environment in a way that supports staff while holding them accountable. The first half of the course will cover:
- Basic Employee Rights
- Core Supervisory Skills
- Performance Management (including both corrective action and discipline)
- Barriers to Effective Supervision
This portion of the course will include detailed instruction on how to build supervisor credibility and a respectful workplace, as well as the specific policy requirements on how to properly issue corrective action and discipline.
The second half of the course is devoted to a case study where the participants collaborate to resolve multiple variations of a hypothetical staff performance management issue, with the intent that each participant learns from the collective discussion. Participants will also receive a list of resources for supervisors.
Please Note: This class does not satisfy the "Developing as a Supervisor Certificate"
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