A manager’s role in the most innovative, engaging, and productive organizations, is that of “coach” – someone who enables a culture where performance management is an on-going professional development practice throughout the year, rather than just an annual appraisal event.
This course focuses on the “coach approach” to performance management, and will build skills that lead to conversations employees welcome, and that inspire their best work. In this course, participants will explore the core coaching competencies and how to set the foundation for powerful coaching conversations built on trust and effective communication. There will be several interactive exercises in this course designed to build skills, practice applying the concepts, and create action plans. Participants will discover how to make coaching a habit that drives employee performance.