This workshop helps participants understand how attitude and perception influence the communication process.
Course Description:
Participants will receive information on the fundamentals of the communication process, major barriers to effective communication, clues to interpreting non-verbal communication, active listening techniques and methods for dealing with conflict or difficult situations. Communicating effectively in a multicultural workplace is also covered. Instruction is conducted in both didactic and interactive formats.
Instructor:
UC Davis Health
Date | Time | Location
TBD