Learning & Development HomeCrucial Conversations is a course that teaches skills for creating alignment and agreement by fostering opening dialogue around high-stakes, emotional, or risky topics – at all levels of the organization.
Course Description:
By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. Content is based on the book Crucial Conversations: Tools for Talking When Stakes are High, by Kerry Patterson and Joseph Grenny.
Participants with be provided with the practical tools to:
- Speak persuasively, not abrasively
- Foster teamwork and better decision-making
- Build acceptance rather than resistance
- Resolve individual and group disagreements respectfully
Please not that this course is for supervisors and managers only. It is a two part/two day course and participants must attend both classes to get credit.
Instructor
UC Davis Campus
Date | Time | Location
July 23, 2019
July 24, 2019
9:00–4:30
Hamiton Room, Heitman Staff Learning Center
UC Davis Health
Instructors
Lisa Terry
Victoria Tibbs
Kristi Dorsch
Date | Time | Location
November 15, 2018
November 16, 2018
8:30-4:30
Ticon III - Training & Development Classroom, Room 2400
No future dates listed? No worries! Express interest by clicking the “Register” button to access the course in the UC Learning Center, then click, “REGISTER” again. Click on “Express Interest” at the top left hand corner of activity page to receive notification when new dates are scheduled.