Managing Workplace Conflict for Supervisors

This course will address conflict models and strategies, including the stages of conflict and suggested interventions.

Course Description

Would you, as a supervisor or manager, like to be more confident in how you address conflicts that arise in the workplace? Conflict models and strategies, including the stages of conflict and suggested interventions, will be discussed to promote an increased awareness of the costs of conflict and the benefits of addressing conflict early. Additionally, clear-cut communication techniques, designed to help individuals embroiled in conflict feel respected and valued, will be provided. Open to supervisors, managers, department chairs, staff and faculty.

Instructors

Katherine Greenwood

Date | Time | Location

October 10, 2018
9:30-3:30
Heitman Staff Learning Center, Hamilton Room

December 13, 2018
9:30-3:30
Heitman Staff Learning Center, Hamilton Room

March 7, 2019
9:30-3:30
Heitman Staff Learning Center, Hamilton Room

REGISTER

 

Date | Time | Location

January 17th, 2019
9:30-3:30
Ticon III - Training & Development Classroom, Room 2400

April 16th, 2019
9:30-3:30
Ticon III - Training & Development Classroom, Room 2400

June 4th, 2019
9:30-3:30
Ticon III - Training & Development Classroom, Room 2400

REGISTER


No future dates listed? No worries! Express interest by clicking the “Register” button to access the course in the UC Learning Center, then click, “REGISTER” again. Click on “Express Interest” at the top left hand corner of activity page to receive notification when new dates are scheduled.