In times of high stress, change, and uncertainty, conflict inevitably increases and people’s ability to constructively manage it diminishes.

Especially in this current health situation, good communication practices are essential to your professional success and well-being as you navigate new or existing conflicts in the workplace. Join this interactive webinar for practical tips and tools on topics including: 

  • Strategies for de-escalating conflict    
  • Words to use and avoid when having difficult conversations 
  • Maximizing your chances of being heard when sharing concerns or requests


Dana Hinojosa
Lauren Bloom
Lindsey Dunning

Date: September 17, 2020
Time: 10:00–11:00
Webinar via Zoom

Date: November 18, 2020
Time: 12:00–1:00
Webinar via Zoom