In times of high stress, change, and uncertainty, conflict inevitably increases and people’s ability to constructively manage it diminishes.

Especially in this current health situation, good communication practices are essential to your professional success and well-being as you navigate new or existing conflicts in the workplace. Join this interactive workshop for practical tips and tools on topics including: 

• Strategies for de-escalating conflict    
• Words to use and avoid when having difficult conversations 
• Maximizing your chances of being heard when sharing concerns or requests

Provider approved by the California Board of Registered Nursing, provider number CEP 26, for 1 contact hour. RN attendees will not receive C.E. credit if they miss more than 5 minutes of the class; no partial credit can be awarded. C.E. credit may take up to 60 days to post to learner transcripts. 

Instructors

Lauren Bloom
Dana Hinojosa
Lindsey Ensor (previously Dunning)
Jenny Xia Vaccari

REGISTER