The communication certificate series will help develop and strengthen your approach to communication in a variety of scenarios and environments.
Required Courses:
- Effective Communication: Skills & Techniques
- How Culture Impacts Communication (eCourse)
- Working with Emotional Intelligence
Complete any four of the following courses:
- Communication with Angry Patients through De-escalation (eCourse)
- Communication with Depressed Patients (eCourse)
- Communication with Anxious Patients (eCourse)
- SBAR (Situation, Background, Assessment, Recommendation) Communication (eCourse)
- Clarity and Conciseness in Business Writing (eCourse)