Analytical Skills Development Certificate Series

This series uses lecture and skill-building exercises to develop core analytical abilities and share techniques to manage analytical work assignments.

Each session in the series focuses on a key component of analytical skill development. Note: Participants are expected to attend all five sessions in the series.

Session 1 & 2: Essential Analytical Skills

  • Become aware of the nature of analytical work
  • Recognize analytical methods and tools
  • Diagnose issues through data collection and analysis
  • Apply critical thinking skills in written and numerical contexts
  • Organize a data collection survey
  • Learn how to conduct research

Session 3: Critical Thinking Tools

  • Lay the foundation of critical thinking
  • Use critical thinking skills to analyze various situations
  • Identify the central issue(s) in a complex situation
  • Understand and explain the dimensions of a problem
  • Solve problems systematically
  • Apply a critical thinking model to a realistic organization problem
  • Identify valid sources of information and expertise

Session 4: Analytical Writing Skills

  • Effectively plan for audience, purpose, message, and tone
  • Organize thoughts and write with purpose and conviction
  • Jumpstart the writing process
  • Incorporate critical thinking, analysis and evaluation
  • Make points quickly and eliminate unnecessary words
  • Organize and edit content for clarity, conciseness, and correctness
  • Avoid the most common writing errors

Session 5: Problem Solving Tools

  • Use a standard five-step method for solving problems in the workplace
  • Apply the method to an actual workplace problem
  • Identify and use the proper tools at each step in the problem solving process
  • Use creative thinking techniques to expand the possibilities of viable solutions


Date | Time | Location

March 19, 2018
March 26, 2018
April 2, 2018
April 9, 2018
8:30am - 4:30pm
Hamilton Room, Heitman Staff Learning Center

May 7, 2018
May 14, 2018
May 21, 2018
June 4, 2018
June 11, 2018
8:30am - 4:30pm
Hamilton Room, Heitman Staff Learning Center